Evaluation of Nordic Electricity Retail Markets

The Evaluation of Nordic Electricity Retail Markets analyses their commonalities while also highlighting their differencet advantages and disadvantages. The retail markets in the Nordics are generally competitive and well-run. There is still need for improvement, though, as consumers lack confidence in the industry and are dissatisfied with their suppliers. Here, the study offers specific suggestions: Apart from the overall recommendation to enhance the enforcement of current regulations, you can also learn from your Nordic counterparts: from industry-drafted standard contracts in Norway to a publicly accessible Swedish complaints list. In Finland energy efficiency has increased because of a public awareness campaign, and all the Nordic nations have succeeded in introducing some form of assistance for end users throughout the energy crisis.