Right to healthcare services in Denmark

When you move to Denmark from another Nordic country, you must, as a rule, be registered in Denmark in the municipality in which you live. You will then be issued with a Danish health card, which will automatically be sent to your Danish address. The card is your proof that you are entitled to all public healthcare services in Denmark. You must show the card every time you are in contact with the healthcare system.

If you move to Denmark, or start working in the country, you must provide information about your health insurance conditions to Udbetaling Danmark. Udbetaling Danmark needs this information to assess whether it is Denmark or another country that is responsible for covering the costs of your health insurance.

Information about your health insurance conditions might for example include:

• That you are receiving a pension from another Nordic country, EU or EEA country, Switzerland or the UK
• That you are receiving other social benefits from another Nordic country, EU or EEA country, Switzerland or the UK – for example in the case of maternity leave or illness
• That you have previously lived in Denmark and are now moving back.

If you live in another Nordic country and work in Denmark for a Danish employer, you will as a general rule be covered by Danish health insurance. This means, for example, that you have the right to use the Danish health service on the same terms as Danish citizens. Your documentation for this is “the special health card”. You must apply to Udbetaling Danmark to have this card issued, and show the card every time you are in contact with the healthcare system.

You will either be considered a “cross-border worker” or an ordinary employee in Denmark. This will be decided by Udbetaling Danmark on the basis of whether or not you travel back to your residence in another Nordic country at least once a week. In either case, you will have full access to Danish health services – but if you have family members who are to be covered by health insurance with you, it will make a difference to their health insurance whether you are considered a cross-border worker or an ordinary employee.

The special health card is issued for a maximum of two years. You can apply for the card at borger.dk, and you can use the self-service system without having a MitID.

Companies can apply for special health cards on behalf of their employees at virk.dk.

You can read more about the special health card at borger.dk. If you have any questions on international health insurance, contact Udbetaling Danmark, International Sygesikring. You can read more about the Danish health insurance system at borger.dk, and at the website of the Danish Patient Safety Authority.

If you are covered by Danish health insurance, you must apply to Udbetaling Danmark for the blue EU health insurance card. The card is your proof of your right to receive necessary health treatment during a temporary stay in another EU/EEA country, Switzerland or the UK – for example if you fall ill during a holiday.

You must apply for an EU health insurance card yourself, either online at borger.dk, or by contacting Udbetaling Danmark if you do not have a MitID or are exempt from Digital Post.

Please note that if you receive social benefits such as a pension, maternity or sickness benefit from another Nordic country, the EU, the EEA or Switzerland, it is in that Member State that you must apply for an EU health insurance card, or in the UK for a British health card. If you are in doubt, contact Udbetaling Danmark.

At the website of the European Commission, you can find information on how to use your EU health insurance card while staying in other EU/EEA countries, Switzerland or the UK. At the website of the Danish Patient Safety Authority, you can read about the special Nordic agreement on the right to be transported home in the event of illness.

If you have paid for medical treatment in another member state which you believe may be covered by your EU health insurance card, you can apply for a refund via the Danish Patient Safety Authority. If your expense has arisen through the purchase of a health service in another EU or EEA country, you can also choose to apply for reimbursement through your Region of residence in Denmark. In this case, your application will be assessed according to what you may be entitled to receive in accordance with the Danish rules on subsidies for healthcare services. Regardless of whether you choose to apply via the Agency or the Region, you can choose to have both options examined and thereby obtain reimbursement according to the rules that cover as much of your expenses as possible. You can apply online for reimbursement for medicines purchased in another EU/EEA country via the Danish Medicines Agency. For guidance, contact the Danish Patient Safety Authority.  
 

If you are covered by health insurance in a Nordic country and become ill during a temporary stay in Denmark, you have the right to receive whatever treatment is assessed to be medically necessary during your stay. This applies in the case of acute illness, but also if you have an existing illness, such as a chronic illness, or if you are pregnant and need examination or treatment while you are in Denmark.

Health services in the Danish public health system are usually free of charge to the individual, but you must be able to document that you are publicly insured in your country of residence. If you are covered by health insurance in a Nordic country, you must show the Danish healthcare professional a national ID card and state your address of residence. You can also show your EU health insurance card as documentation.

If you are resident in and insured in another Nordic country and wish to seek planned treatment at a Danish public hospital, or if you are seeking other public health treatment in Denmark, you must in some situations have prior approval from your health insurance in order to be able to cover the public expenses. You may also have the right to purchase the treatment and subsequently seek reimbursement from the health insurance authority in your country of residence. Contact your health insurance to learn more about what conditions apply to you if you seek planned medical treatment in Denmark.

Please note that in Denmark, a referral from a doctor or dentist may be required in order to receive certain treatments within the public health system. This applies, for example, to treatment in public hospitals and at certain specialist doctors.

There is no charge for visits to GPs in Denmark. However, you will have to pay for certain types of services yourself, such as some kinds of vaccinations and medical certificates. Vaccinations in the Danish children’s vaccination programme are always free.

There is no charge at public hospitals if you are referred for treatment. Emergency hospital treatment does not require a referral.

Dental treatment is free for children and adolescents until they reach the age of 22. This applies to anyone born in or after 2004. The national health service subsidises a range of treatments for adults. The subsidy is usually deducted from the charges advertised by the dentist.

Treatment by a number of specialised healthcare professionals is free of charge if you have a referral for the treatment. No referral is however required to obtain free treatment from ear, nose and throat specialists or ophthalmologists.

In the case of referrals to, for example, a chiropractor, podiatrist, psychologist or physiotherapist, you must pay a portion of the price of treatment yourself.

When you buy prescription medicine, you will automatically receive a subsidy, which gradually increases the more medicine you buy within a 12-month period. See the website of the Danish Medicines Agency for information on the current rates. Your doctor may also assess that you need a larger subsidy and apply for it from the Danish Medicines Agency. You can obtain details of individual subsidies from the Danish Medicines Agency.

If you do not have a Danish health insurance card or the special health insurance card from Denmark, but wish to buy prescription medication with reimbursement from Denmark, you must show either your EU health insurance card or your Nordic ID card together with documentation of your Nordic residence address. You must inform the pharmacy about your health insurance conditions if you are insured at the expense of Denmark.

If you live or stay in Denmark and become ill, you should usually contact a GP.

Persons in health insurance group 1 who are registered as resident in Denmark must choose a GP in the municipality of residence.

The GP will make sure that you get the treatment you need, and may refer you to specialists or hospitals.

Outside your doctor’s surgery hours, you can call the Emergency Medical Service, who will assess whether you need to attend the Service’s consultation centre. In special circumstances the duty doctor may visit you in your home.

You can find the contact information for the emergency medical service in the various Regions at borger.dk.

Hospital Accident and Emergency departments deal with serious injuries that your doctor cannot treat, such as broken bones or burns.

A&E departments treat the most serious injuries first, so you may have to wait. Most – but not all – hospitals have A&E departments or clinics, but you must call before you arrive.

If you need non-emergency hospital treatment, this will require a referral from a doctor.

You can find the contact information for A&E departments at borger.dk

At the website sundhed.dk you can find general information about the Danish healthcare system and search for the contact information of GPs, specialists, physiotherapists, dentists, public hospitals, private clinics, pharmacies, etc.

Please note that the healthcare professional must have an agreement with the public health service for the treatment to be eligible for a public subsidy – including coverage by the blue EU health insurance card.