Bank account in Denmark
Anyone who is legally resident in Denmark or a country within the EU/EEA has the right to establish a basic deposit account and a basic payment account with a Danish bank. This also applies to consumers who do not have a residence permit, but who cannot be deported.
- With a basic payment account, you can deposit and withdraw cash, receive account transfers and have access to a debit card with balance control.
- A basic payment account must allow you to deposit and withdraw money, use payment services, transfer money and receive transfers, and provide access to online banking.
At basalbetalskonto.dk you can see the price of a basic payment account and the associated services in banks, savings banks and cooperative savings banks.
A bank can in certain cases refuse to create a bank account. This applies if:
- The bank considers that this will lead to a breach of the legislation on money laundering
- You cannot demonstrate a genuine interest in opening a basic payment account
- You already have a payment account in Denmark, unless you declare that you have been notified that this payment account will be closed
- You have carried out punishable offences against the bank, and the bank therefore wishes to prevent you from abusing your right to access a basic payment account, or
- You have caused offence or inconvenience to the bank's other customers or employees.
Within 10 working days of receiving a complete application for a basic payment account, the bank must open such an account or reject it. Any refusal must be made in writing and state the reasons for the refusal. The refusal must also include details of how the consumer can appeal the decision to the Danish Financial Complaint Board, or refer the decision to the Financial Supervisory Authority.
Credit cards and loans in Denmark
It is up to the banks to decide whether they wish to issue credit cards or provide loans. It is therefore important that you talk to the bank about your possibilities.
All persons resident in Denmark must have a so-called ‘NemKonto’.This is an ordinary bank account that the public authorities and certain companies can use when they need to make a payment to you, such as family allowance, pension, social welfare payments or a tax rebate. You can use a basic payment account or basic deposit account as your NemKonto. You must notify your bank of which of your accounts will be used as your NemKonto.
Please fill in our contact form if you have any questions or if you have encountered an obstacle in another Nordic country.
NB! If you have questions regarding the processing of a specific case or application, or other personal matters, please contact the relevant authority directly.